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Privacy Policy

This Privacy Policy explains how Shield Secure Solutions (OPC) Pvt. Ltd. (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you use https://www.shieldsecuresolutions.com/ (the “Website”) and related services (the “Services”).

Information We Collect

We may collect the following categories of information:

• Information you provide: name, email address, phone number, company name, billing details, messages submitted via forms, and any other details you choose to share.

• Account information: login credentials and subscription details if you create an account.

• Payment information: payments may be processed by third-party payment processors; we typically do not store full card details on our servers.

• Device and usage information: IP address, browser type, operating system, pages viewed, timestamps, referring URLs, and interactions with the Website.

• Cookies and similar technologies: to remember preferences, support analytics, and improve performance.


How We Use Your Information

We may use information for the following purposes:

To provide, operate, and maintain the Services.

To respond to inquiries and provide customer support.

To process subscriptions, payments, refunds (where applicable), and related invoices.

To send service communications such as account notices, policy updates, and security alerts.

To improve Website functionality, user experience, and service performance.

To detect, prevent, and investigate fraud, abuse, or security incidents.

To comply with legal obligations and enforce our terms.


Cookies and Tracking Technologies

We use cookies and similar technologies for essential site functions, analytics, and performance. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Website.


How We Share Information

We may share information only as necessary, including with:

• Service providers: hosting, analytics, customer support tools, email delivery, and payment processing vendors who process data on our behalf.

• Legal and compliance: if required by law, court order, or government request, or to protect rights, safety, and security.

• Business transfers: in case of merger, acquisition, restructuring, or sale of assets (information may be transferred as part of that transaction).

We do not sell personal information as defined under applicable privacy laws.


Data Retention

We retain personal information only for as long as necessary to provide the Services, meet legal/accounting requirements, resolve disputes, and enforce agreements. Retention periods depend on the nature of the data and the purpose of processing.


Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


Your Rights and Choices

Depending on your location and applicable law, you may have rights such as:

Access, correction, or deletion of your personal information.

Objecting to or restricting certain processing.

Withdrawing consent where processing is based on consent.

Opting out of marketing communications (via “unsubscribe” link or by contacting us).

To exercise these rights, contact us at support@shieldsecuresolutions.com.


Third-Party Links

The Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those third parties.


Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us to remove it.


International Data Transfers

If you access the Website from outside India, your information may be transferred and processed in countries where we or our service providers operate. We take steps to ensure appropriate safeguards where required.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes means you accept the updated policy.


Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Shield Secure Solutions (OPC) Pvt. Ltd.

Email: support@shieldsecuresolutions.com

Address:REFUGEE COLONY, BLY Bareilly, Bareilly, Uttar Pradesh 243001